Refund policy

Welcome to honeybeesiptv.com – Your Reliable Destination for High-Quality IPTV Services in Ireland!

At honeybeesiptv.com, your satisfaction is our top priority. We take great pride in offering a 100% satisfaction guarantee on all our products and services.

Unparalleled Technical Support

Our experienced professionals are always ready to assist you with any technical or sales-related issues. We are confident in our technical support capabilities and strive to resolve any concerns swiftly and efficiently.

Our Refund Policy

In the rare event that our technical support team is unable to resolve your issue within 10 business days, we offer a full refund. With honeybeesiptv.com, you can be assured of quality and stability in our services, and we stand behind them wholeheartedly.

Cases Not Eligible for Refunds

While we endeavor to provide the best service, there are certain cases in which refunds will not be approved:

  1. Non-Technical Issues: Refunds will not be approved for issues stemming from factors outside our technical control, such as device or internet-related problems.
  2. Violation of Terms and Conditions: If your account is suspended due to a violation of our terms and conditions, refunds will not be granted.
  3. Partial Refunds: Refunds for the full subscription period will not be approved if you have used our services for a significant duration and encounter an unresolved technical issue. In such cases, you may be eligible for a partial refund corresponding to the remaining subscription period.
  4. Incorrect Information on Ordering Form: Refunds will not be granted if incorrect information, such as a wrong MAC address, is provided during the ordering process. Once a subscription is activated, it cannot be transferred to another device. Please ensure accurate information is provided during subscription to avoid any inconvenience.

Requesting a Refund

To initiate a refund request, follow these simple steps:

  1. Use the contact form on our website to request a refund.
  2. Use the same email address used for the original purchase.
  3. Include your invoice number and MAC code, if applicable.

Refund Processing Time

While we strive to process refund requests promptly, please be aware that our payment processor or your financial institution may take up to 21-30 days to reflect the refund in your bank account or on your card.

Agreement to our Policies

By subscribing to our services at honeybeesiptv.com, you agree to our refund policy and terms and conditions. We value our clients and expect mutual respect. Rest assured, our policies are strictly enforced and impartially upheld.

If you have any questions or concerns, please don’t hesitate to contact us at the same email address you used for your purchase. We are here to assist you at any time.

Thank you for choosing honeybeesiptv.com for your IPTV needs. We look forward to providing you with an exceptional entertainment experience!